Dr Tyng Tan Aesthetic and Hair Clinic

GentleMax Pro by Candela (USA)

Gentle way to maximise hair removal!

  • FDA approved
  • Minimal/lesser pain with no downtime
  • Comes with the dual action of two lasers
  • Suitable for a wide range of skin types and hair colors
  • Reduced hair growth from larger areas
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GentleMax Pro by Candela (USA) is a laser hair removal device that offers fast and efficient results, through the collective action of two powerful lasers – the 755nm Alexandrite and 1064nm Nd:YAG. It comes with the ability to address the shortcomings of the usual hair removal methods, and then some.

The Problem

Tweezing, threading and waxing are hair removal methods that many are accustomed to – sometimes in defeat being left with no choice

Their convenience and affordability are often marred by the painful process and lacklustre results usually evidenced by skin darkening, pitting, and ingrown hairs. This outcome only makes any effort to look better to be futile.

Laser hair removal was introduced with the intent to provide permanent results minus the pain and poor aesthetics. However, the number of sessions needed can stack up the price, leaving most to shy away from it. Furthermore, other types of lasers are not as inclusive in that they are limited to work on certain skin types.

This revealed a demand for a kind of device that is not only efficient in every session, but also comes with the ability to cover a wider range of skin types – something that recent developments are now able to provide.


GentleMax Pro by Candela (USA) was designed by Syneron Candela to be an integrated aesthetic platform with the speed, power, and versatility to work on a wider range of clients. It has a dual laser configuration which means that it combines the treatment capabilities of the GentleLASE Pro and GentleYAG Pro. The Nd:YAG wavelength makes hair removal safe for those with dark skin complexions (Skin Types IV-VI), while the Alexandrite laser is suitable for lighter skin types (Skin Types I-III).

In this treatment, laser energy is delivered through a small handpiece that will be operated by the practitioner. The laser delivers an intense light beam that which the skin absorbs and converts into heat. The heat created is absorbed by the target cells (hair) and damages it, while the surrounding tissue (skin) remains unaffected. The skin may be slightly red immediately following the procedure, but this will last for a few minutes to several hours after the treatment


The GentleMax Pro by Candela (USA) is equipped with the technology to effect safe and long-lasting hair reduction with minimal pain. It is FDA cleared and CE marked for its ability to treat the widest range of skin types and hair colors.

However, it is expected that every area will react differently. Some can be challenging, while some may respond easily requiring fewer sessions. Usually, we can expect 80% hair loss in 3 sessions.

At Dr. Tyng Tan Aesthetics and Hair Clinic, we inform patients of all possible outcome prior to treatment. Therefore, an in-person evaluation is necessary or proper advice.


Some redness and swelling after treatment can be expected. These can last a few hours to days depending on the treated area and whether the patient follows post-treatment protocol.

Frequently Asked Questions (FAQs)

1. What areas can be treated?

  • Upper lip
  • Cheeks
  • Chin
  • Neck
  • Stomach
  • Arms
  • Shoulders
  • Bikini area
  • Legs
  • Back

2. How many treatments are needed?

For most of the areas, around 4-6 treatments are necessary to achieve the desired hair clearance.

3. Is this treatment painful?

GentleMax Pro by Candela (USA) provides you with a choice of skin cooling options which include the chilled air
technology, Air Cooling Compatible (ACC) handpiece, and the integrated and patented Dynamic Cooling
Device™ (DCD). It prepares the skin for treatment by spraying the surface with a cooling burst of cryogen
within milliseconds before and after the laser pulse. This ensures that treatments are as comfortable as
they are effective

4. How should I prepare for this treatment?

You must avoid sun exposure for at least 2 weeks before treatment. Do not pluck, wax, or beach 4-6
weeks before and after treatment. Wait for tanned skin to fade before you begin treatment.

5. How long will this treatment take?

Treatment time may vary depending on the specific needs of each patient. Hair growth is reduced with
each treatment. The number of treatments required will be based on your hair color and type, skin tone,
and body area. With customizable spot sizes (from1.5mm to 24mm) that are anatomically appropriate,
the work can be done efficiently, even with multiple sites to target. The 20,22, and 24 mm spot sizes are
currently the largest in the market allowing shortened treatment times and improved patient comfort.

6. What can be expected during treatment?

There will be redness and swelling around each hair follicle. Some patients may even have symptoms
like that of hives. It is also expected that lighter hairs may not respond quite as well.

7. What are the post-treatment instructions should I remember?

To reduce discomfort and swelling, a cool compress can be applied on the area. Aloe Vera and topical
corticosteroids can also help soothe the area and improve redness and swelling. Patients must also stay
away from the sun since the area can be sensitive after treatment and it may cause hyperpigmentation
(skin darkening). You can protect it using a sunscreen with SPF30.

To manage unwanted hair permanently, book your consultation with Dr. Tyng Tan today. Try GentleMax
Pro by Candela (USA) for a safe medical hair removal treatment.


Eremia, S., et. al. (2001, December). Laser Hair Removal: Long-Term Results with a 755 nm Alexandrite
Laser. Retrieved from

Alster, T.S., et. al. (2001, July). Long-Pulsed Nd:YAG Laser-Assisted Hair Removal in Pigmented Skin A
Clinical and Histological Evaluation. Retrieved from